Community and Independent Access to Cable Television and the Internet in Australia.
(Final Part 6)

3. The Community Channel and the Centennial Park Cable TV Trial

In September 1993, Telecom (Telstra) Australia began a unique experiment in Centennial Park by operating a year long trial of cable television to 300 test homes. Telstra had approached Metro Television (now Metro Screen) seeking to add to the number of channels delivered on the trial and Metro agreed to collaborate with Telstra to operate a locally originated channel, called the Community Channel. Telstra contributed equipment, connection to the cable system and other support. Telstra are to be commended for their commitment to improving customer services by supporting community involvement and participation in Australia's new communications infrastructure.

At the end of the Centennial Park Trial, cable television will be progressively rolled out in an Australia-wide system by Telstra and their competitor, Optus. 600,000 homes in Sydney and Melbourne and other locations will be passed by Telstra's cable alone by the end of 1995 with about 20-30% of homes likely to connect in the first year. The joint Fox Television/Telstra Foxtel system is planned to launch in October this year and will carry many providers (e.g. Galaxy, Foxtel and others, including Arabic, Chinese and Italian) of subscription or pay television channels. Optus Vision will launch its rival service shortly after in conjunction with Channels Nine and Seven and overseas partners and will also carry language and culture-based services.

Supporters of access and equity in the media have also been pushing for some channels on all cable systems to be mandated by the government as "basic" (as in the US model) or "open" channels, delivered without charge for programming. These open channels could include a menu channel, retransmitted free-to-air broadcast services and a community and educational channel. Cable will be a localised service complementary to community radio and the city-wide free-to-air television channels.

The Channel began operations on the 31 October 1993 after one month's test broadcast and ceased operations a few weeks ago at the close of the Centennial Park Trial. It was a demonstration local and community-based nonprofit service where residents and other volunteers were encouraged to become involved in station operation and program production. It was the first licensed cable channel to begin operations under an "open narrowcasting" category Class Licence. Later, the Channel planned to try to gain a permanent Community Broadcasting Licence.

Each month approximately 140 hours of programs were put to air.
Over 80 hours of locally produced television were made by channel staff and volunteers and associated groups, including news and current affairs, arts, music, a children's book show and other programs.
Over 150 volunteers, including local residents, provided skilled and unskilled labour on the project and volunteers receive training in recognition of their efforts.
Over 80 hours of original television was made by local production groups.
Over 200 residents, prospective volunteers and interested parties attended the regular monthly information nights.
Several volunteers have moved on to jobs in the industry and all volunteers have added to their portfolio of work.
Over 35 community, cultural and educational organisations were involved in providing program material and support to the channel.
Sydney University and the Open Training and Education Network (the distance education provider for TAFE and the Department of School Education) provide high quality programs.
Over 50 parties, including government ministers, broadcasters, regulatory bodies and other industry groups toured the demonstration site.

4. Today

The intermix of nationally co-ordinated, but locally based, community, cultural and educational nonprofit (CCEN) services in all domains of communications are a vital part of the foundations of a national communications and information infrastructure. However, the change in the regulatory regime, allowing new forprofit "community -like " services has meant that the sector in presented with its greatest ever challenge to continued viability. The strategies these commercial operations use when targeting smaller, local community needs and audiences are the same as, and were mostly initiated by, nonprofit community organisations and broadcasters.

But what sets community organisations and broadcasting apart from the rest is that, rather than the existing one-way communications model where the audience is passive, the community sector is actually more about an active two-way relationship, one that embraces participation and interaction between local communities and the organisation , and between and within the communities of interest who operate and make use of the services.

Community organisations have been involved in this participative or interactive communication since they began. And their ability to produce specialised, relevant and sometimes innovative communications methods and train lots of new skilled people is at the heart of their successful operation. These benefits of community organisations are still not fully recognised - and this means there is little of the support necessary for its existence from government or carriers - as yet - and that's up to you.

The joint Fox Television/Telstra Foxtel system is planned to launch in October this year and will carry many providers (e.g. Galaxy, Foxtel and others, including Arabic, Chinese and Italian) of subscription or pay television channels. Optus Vision will launch its rival service shortly after in conjunction with Channels Nine and Seven and overseas partners and will also carry language and culture-based services. There are plans by Optus Vision, and much more reluctantly by the "new" Telstra and Foxtel, to offer some kind of community access channels.

The details and outcomes are very unclear at this stage and will take concerted action and organisation to take advantage of the likely benefits of this access. Similarly, the struggle to maintain a basic level of universal service in the phone system will need to be continued.

5. Conclusion: The Future

The future holds out the promise of an abundance of methods of communication but these technological solutions alone cannot hope to provide greater access, equity and to ensure a democratic and equally informed society. A simple proliferation of commercial communications services will not adequately meet the needs of disadvantaged and diverse, less powerful, interests. Communications that is affordable and accessible is the best guarantee of an equitable, informed and flexibly skilled society, and a society that sees itself as a coherent society, albeit one composed of a variety of different interests and cultures.

It is communication, not information, not content, not more channels, that all Australians and all communities of interest have a right to. Community-based interests require complementary managed access to all communication domains to equitably fulfill each individual's and each communities' potential as an informed, involved and creative part of Australian citizenry.

In order to operate a nonprofit community services in the public interest community organisations will need support to be viable. Therefore community services must form a strategic alliance with carriers and governments (local, state and federal) and with other industry and institutional stakeholders and receive support from these stakeholders in exchange for the range of benefits they offer.

In each city and regional area the carrier would provide access for community services through one or more channels on the cable system through a "hub" or cable access point initially managed by peak community television organisations. The telecentres of each network, in libraries and other access points, would provide Internet access and training, basing locally controlled World Wide Web pages at these points. The pages would function as the heart of the centre and allow a two way dialogue between and within communities of interest, locally - and as far as your communications interests and needs can take you and your community.

Bibliography

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BCTE, Communications Futures: Final Report, AGPS, 1995.
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Cook, J. (ed), Community and Independent Television, Metro Television, Sydney, 1993.
Cook, J., Hubs and Spokes: Implementation of Community Channels on Cable, Open Access Cable/Metro TV, Sydney 1994.
Cunningham, S, and Turner, G. (eds), The Media in Australia: Industries, Texts, Audiences, Allen and Unwin, Sydney, 1993.
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Moran, A., (ed), Stay Tuned: An Australian Broadcasting Reader, Allen and Unwin, Sydney, 1992.
Naughton, T., To watch is o.k.. but to air is divine: community t.v. - the big picture, Naughton, Melb, 1993.
Streeter, Tom, The Cable Fable Revisited: Discourse, Policy, and the Making of Cable Television, Critical Studies in Mass Communication 4, pp 174-200, 1987.
Telecommunications Act, 1991, AGPS, Canberra , 1991.
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